Frequently Asked Questions

Where can I purchase myface.cosmetics products?
Myface.cosmetics products are available at myfacecosmetics.com , Fred Segal in LA,  soap.combeautyarmy.com , dessy.com

Do you have products for sensitive skin?
Our products have not been formulated for sensitive skin.

Do you have a catalog?
We don't have a printed catalog, but all of our products can be viewed and purchased online.

Do you test on animals?
No. Myface is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and bringing to market products that comply with applicable regulations in every country in which our products are sold.
We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf, except when required by law.

Can I use your products while under a Doctor's care or using a prescription medicine on my skin?
It is always a good idea if you have any concerns to check with your doctor. As a general rule, our products are safe for use. However, we also suggest that you review the ingredients listed on the myface product with your physician.
  
Where can I find a discontinued product?
If a product has been discontinued, it will be available online while supplies last.
Myface cosmetics regularly introduces new products, so you are sure to find other items that you will like.

Are myface.cosmetics product packaging recyclable?
Certain myface products are recyclable. Please check individual product packages and look for the recycle symbol.

When do your products expire?
Unopened myface.cosmetics products generally last for three years, unless otherwise specified.  Once opened, they will expire in differing amounts of time.  Some products have a period after opening (PAO) symbol on the package or product itself.  This symbol looks like an open jar with a number and the letter M, which refers to the number of months the product is considered safe to use after opening.  If your product does not contain a PAO symbol, do not use it if you notice a change in color, odor or appearance in the product.

Where can I find information about your products?
Information on all of our products are avaiable online.

Can I request an ingredient list?
Yes. You can download it here.

Are your products safe for those with a medical condition?
While our products go through extensive testing to provide the best and safest possible products for our consumers, even the safest products may contain ingredients to which a few individuals may be sensitive.  Discuss your condition with your doctor and follow his or her advise regarding product usage.

Are your products safe to use during pregnancy or when nursing?
When used properly, myface.cosmetics products are safe to use during pregnancy and nursing .  Although there are no specific safety tests for products during pregnancy and nursing, there is a substantial amount of information supporting the safety of products when used as directed.  If you have any concerns, myface.cosmetics recommends that you consult a doctor.