Hassle Free Returns and Refunds

If you are not satisfied with your purchase you may return it to us for an exchange or full refund within 30 days of the date of purchase, except as noted:

Place your packing slip or other proof of purchase along with the product(s) to be returned in a mailing package. (Make and keep a copy of what you send us for your records)
Please be sure to include the following information in your package:
Your Name
Your Address
Your Order Number
the products you're returning
Returns should be mailed to:
MYFACE LLC - Returns
57 Danbury Road
Wilton, CT 06897

Once the returned goods have been received and verified, your account will be credited, refund issued, or exchange made, as applicable. It is recommended you use a 'signed for' delivery service, such as return receipt. We are not liable for any packages lost in the post.

We do not reimburse you for any delivery or handling charges including postage.

We do not offer refunds or exchanges on items not purchased through this site.

Damaged Items

Please check your order when it arrives and in the event of any damage, please contact us within 48 hours by phone at 1-877-569-3223 or email at customerservice@myfacecosmetics.com. Include order number and your name, address, email and/or phone number for contact.